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Contact Us

Contact us If you have any questions or inquiries about our products, or just want to drop us a line.

Fill out the form below and we’ll get back to you ASAP.


All of New Zealand will move to the traffic light settings at 11:59pm on 2 December. The traffic lights (COVID-19 Protection Framework) protect Aotearoa New Zealand from COVID-19, while allowing vaccinated people more freedoms.

The country will again be split by by region. Click here for a full map detailing the regional split: https://covid19.govt.nz/traffic-lights/traffic-lights-map/

  • Altus' Auckland and Hamilton Manufacturing plants are operational.
  • Our Fabricator network is open, 'red' region showrooms remain closed, however the rest of New Zealand is open with strict adherence to COVID guidelines.
  • Given many suppliers are located within the 'red' regions, delays in delivery of finished goods may still occur through to early 2022 - we recommend any customer seeking guidance on delivery dates speak directly with their RDC or local Fabricator.

We are following the Government’s guidance closely and will update our contact page as further announcements are made.

Be safe, take care and be kind to one another.

Kia kaha, we are all in this together.

Toll Free:   0800 4 ALTUS (425 887) 
Phone:      64 9 272 1700
Fax:            64 9 272 1748
Email:        altus.enquiry@altus.co.nz

Click below to locate our:

Highbrook, Auckland Support Office 

  • PO Box 204123, Highbrook, Auckland 2161

Mt Wellington, Auckland Support Office

  • PO Box 14107, Panmure, Auckland 1741


Toll Free:   0800 77 77 44
Email:        sales@altus.co.nz


Click below to locate our:

Auckland DC

  • PO Box 204123, Highbrook, Auckland 2161

Hamilton DC

  • PO Box 20305 Hamilton, 3200

Christchurch DC

  • PO Box 37170, Christchurch